What a courteous and knowledgeable staff and clean store! My parents purchased a mattress there, and their experience was fantastic. They were able to try out different mattresses and were provided with lots of information to help them make the right decision. They were contacted the day before the delivery and were given a 2-hour window for delivery ... and the delivery was right on time! We highly recommend this company for their excellent customer service and quality products.
After spending weeks looking at mattresses and beds online and at furniture stores I finally gave Sleep On It a try. I am so glad I did! From the moment I walked in I was treated with respect and intelligence. I had a budget and not only did I get exactly what I was looking for it was under my budget. No attempt to upsell and sell me what I didn’t want or need. I needed my new bed delivered to my new place on a specific day or I would have been sleeping on the floor. Although it was not a regular delivery day the staff was gracious and made sure I was on my new bed on the first night in my new house. Absolute perfection from beginning to end. Don’t waste your time anywhere else.
Sandon came out today to repair one of our two 13 year old adjustable bases. In 2018 he repaired our other one and on both occasions worked hard to save us money and provide the best in customer service. Family values are so apparent from the moment I call the Sleep On It Team to the setting of the service call and communications leading up to the appointment.Sandon was able to refurbish the drive motor keeping our costs affordable.. When its time to replace this sleep system we know the 60 mile drive to the Harrisonburg office will be time well spent.We highly recommend Sando and the Sleep On It Team for their quality and value.
Quality customer service, knowledgeable about product they are selling. Over all experience was great!! Friendly , clean environment!!
Great customer service. I never felt pressured to spend more and they were honest about their products and the products of competitors. Plus, they had a huge selection of quality mattresses.
Good people, great service.
They were wonderful! If you need a new bed or futon go see them! Super helpful and fair prices!!!!